Terms of Service & Privacy Policy

Effective Date: 2026.05.01

Last Revised: 2026.04.29

Introduction

Please read this Terms and Conditions, Privacy Notice, and Cookies Information document (this “Agreement”) carefully before using any technology tool, website, or other technological integration operated or deployed by Inner Alchemy Psychotherapy, LLC (“Inner Alchemy,” “we,” “us,” or “our”). This includes www.InnerAlchemyPsychotherapy.com and any related pages, forms, portals, scheduling tools, intake tools, secure messaging features, downloadable materials, and online content that link to or reference this Agreement. Collectively, Inner Alchemy’s website and these tools are the “Site”.

Inner Alchemy provides remote psychotherapy-related services, including psychedelic preparation and integration support and psychotherapy related to love and attachment patterns, early relational and attachment trauma, the emotional dimensions of money and ambition, and living within or exploring kink, polyamory, and non-traditional relationships and lifestyles. Inner Alchemy’s offerings include remote preparation, integration, and guidance for clients undergoing ketamine-assisted psychotherapy (“KAP”), subject to applicable law, professional licensure limits, clinical appropriateness, and any separate informed consent or client services documentation.

Policy Purpose: 

This Agreement sets forth (i) how you may use the Site, (ii) how Inner Alchemy collects, uses, and discloses personal information, including health-related and other sensitive information where applicable, and (iii) how we use cookies and similar technologies. This Agreement is a legally binding agreement between you and Inner Alchemy regarding your access to and use of the Site.

This Agreement applies only to the Site and online interactions with Inner Alchemy through the Site. Separate agreements, informed consent forms, telehealth consents, Notice of Privacy Practices under the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”), professional disclosures, financial policies, and client intake documentation may also apply to psychotherapy services, telehealth services, KAP-related services, and any patient portal or electronic health record platform. In the event of a conflict between this Agreement and a separately executed clinical or HIPAA-related document, the separate clinical or HIPAA-related document will control with respect to the subject matter covered by that document.

Article 1: Introduction and Scope

Your access to and use of the Site is conditioned on your acceptance of and compliance with this Agreement. By accessing or using the Site, you agree to be bound by this Agreement. If you do not agree to this Agreement, you do not have our permission to access or use the Site and must discontinue use immediately.

The Site may include educational content, service descriptions, blog posts, forms, scheduling functionality, newsletters, and general information related to psychotherapy, trauma, attachment, relationships, sexuality, altered states, and KAP-related preparation and integration. Unless expressly stated otherwise, Site content is provided for general informational purposes only and does not create a therapist-client relationship.

Article 2: Eligibility

As a condition of accessing or using the Site, you represent that:

  • you are at least 18 years of age;

  • you are legally able to enter into this Agreement; and

  • you will use the Site in compliance with this Agreement and applicable law.

Inner Alchemy does not knowingly collect personal information through the Site from anyone under 18 years of age. If you believe that a child has provided personal information to us through the Site, please contact us at inneralchemypsychotherapy@gmail.com or via the Contact Form at www.InnerAlchemyPsychotherapy.com.

Article 3: No Emergency Services; No Medical Advice; Scope Disclosures

The Site and any communications through the Site are not intended for emergency or crisis use. Inner Alchemy does not provide emergency services through the Site. If you are experiencing a medical emergency, psychiatric emergency, suicidal thoughts, risk of harm to yourself or others, or any urgent situation, call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline or other local emergency resources immediately.

Inner Alchemy provides psychotherapy and related support services within the scope of applicable licensure and training. Unless expressly stated in a separate written agreement, Inner Alchemy does not prescribe, compound, dispense, furnish, sell, or administer ketamine or any other medication, does not supply psychedelic substances, does not direct medication dosing, and does not provide medical monitoring through the Site.

References to KAP, ketamine, psychedelic preparation, or psychedelic integration do not mean that Inner Alchemy is acting as your prescribing clinician, medical provider, pharmacy, infusion provider, emergency responder, or acute care provider. If you are receiving ketamine or another medication from a third-party prescribing or treating provider, that provider is solely responsible for prescribing decisions, medical screening, dosing, administration, monitoring, and medication-related instructions. If you are using psychedelics, you are responsible for complying with applicable law. 

You are solely responsible for complying with the terms, rules, and technical requirements of any telehealth, patient portal, scheduling, or communications platform used in connection with services, the instructions of your prescribing or treating provider, and the laws and regulations applicable in the jurisdiction where you are located.

Any information on the Site (outside of that which is conveyed in your individual telehealth sessions) about mental health, trauma, attachment, relationships, ketamine, psychedelic experiences, or integration is educational in nature. It is not a substitute for individualized medical advice, diagnosis, or treatment. Inner Alchemy does not prescribe your medications or assess whether or not you should consume any substance. You should consult an appropriately licensed medical provider regarding medication use, substance use, contraindications, side effects, risks, and medical suitability for ketamine or any other treatment.

Article 4: Telehealth and Geographic Limitations

Inner Alchemy offers services remotely, and the availability of psychotherapy or consultation services may depend on your physical location at the time services are provided, applicable licensure laws, payer rules, platform rules, and clinical appropriateness.

You understand and agree that:

  • psychotherapy and related professional services may be offered only to individuals located in jurisdictions where Inner Alchemy is legally authorized to provide those services;

  • you may be asked to confirm your location before or during appointments;

  • Inner Alchemy may decline, reschedule, modify, or terminate services if your location, clinical presentation, platform access, or circumstances make remote care unavailable, unlawful, or clinically inappropriate; and

  • technology failures, connectivity issues, security incidents, and platform limitations may interfere with remote communications.

Nothing on the Site constitutes a representation that services are available in every state or jurisdiction.

Article 5: Acceptable Use

Your access to and use of the Site is limited, revocable, non-exclusive, and conditioned on your compliance with this Agreement. You agree that you will not use the Site or any related resources for purposes of:

  • engaging in, advocating, or promoting unlawful conduct;

  • harassing, abusing, stalking, threatening, defaming, or otherwise harming others;

  • transmitting malware, spyware, spam, phishing content, or other harmful code;

  • attempting to gain unauthorized access to the Site, our systems, accounts, or data;

  • interfering with the operation, integrity, or security of the Site; or

  • submitting false, misleading, or fraudulent information.

You also agree that you will not:

  • reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Site or related technology, except to the extent prohibited by law;

  • scrape, crawl, harvest, mirror, cache, index, or otherwise collect Site content or data using automated means, including bots, spiders, scrapers, AI agents, or similar technologies, except as expressly permitted by Inner Alchemy in writing;

  • use, copy, extract, or collect any Site content, data, materials, text, images, audio, video, forms, or other outputs to create, train, fine-tune, benchmark, or improve any machine learning model, dataset, or AI system, except as expressly permitted by Inner Alchemy in writing;

  • circumvent or attempt to circumvent any technical controls intended to restrict access or automated collection; or

  • use the Site in any way that infringes the rights of Inner Alchemy or any third party.

Inner Alchemy may suspend, restrict, or terminate access to the Site or take other appropriate action if we reasonably believe you have violated this Article.

Article 6: Intellectual Property

As between you and Inner Alchemy, all text, graphics, logos, designs, photographs, videos, audio, downloads, forms, compilations, software, functionality, and other content made available through the Site, and the selection and arrangement thereof, are owned by Inner Alchemy or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted by this Agreement, you may not reproduce, distribute, modify, publicly display, publicly perform, create derivative works from, republish, transmit, or exploit any portion of the Site without our prior written consent.

Without limiting the foregoing, you may not use any Site content, data, or materials, whether publicly accessible or behind a login, to create, train, fine-tune, benchmark, or improve any AI or machine learning model, except as expressly permitted by Inner Alchemy in writing.

Article 7: User Submissions

The Site may permit you to submit information through contact forms, consultation request forms, scheduling tools, intake forms, newsletter signups, or other interactive features. You are responsible for the accuracy of information you provide.

If you submit content, information, feedback, testimonials, reviews, comments, or other materials through the Site (“User Submissions”), you grant Inner Alchemy a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and display those User Submissions as reasonably necessary to operate the Site, respond to your request, maintain business records, comply with law, and improve our services, subject to applicable confidentiality obligations and applicable law.

Please do not submit confidential, highly sensitive, or protected health information through general website forms unless the form expressly indicates that it is intended and appropriate for that purpose. General website contact forms, email, and similar channels may not be the appropriate method for transmitting urgent, highly sensitive, or clinically detailed information.

Article 8: Third-Party Services and Links

The Site may integrate with or link to third-party services, including scheduling platforms, payment processors, video conferencing tools, patient portals, forms providers, analytics tools, managed security providers, cloud hosting providers, and social media platforms. Inner Alchemy does not control and is not responsible for the privacy, security, availability, or practices of third-party services.

Inner Alchemy is a small team and may rely on qualified third-party vendors and service providers to support certain operational, technical, and security-related functions, including hosting, storage, threat detection, access controls, monitoring, communications, and incident response. Although we take reasonable steps to work with service providers we believe are appropriate for these functions, we cannot guarantee the performance or security of third-party systems.

Your use of third-party websites, platforms, or services is governed by the applicable third party’s terms and policies. We encourage you to review those terms and policies before using such services.

Article 9: Disclaimer

The content of the Site (outside of any content provided in an individual telehealth session) is provided for informational and educational purposes only. The Site may include content related to psychotherapy, trauma, attachment, relationships, sexuality, ketamine, altered states, and psychedelic preparation and integration. Such content is not intended to diagnose, treat, cure, or prevent any disease or condition and is not a substitute for individualized professional care.

Accordingly, as a condition of using the Site, you acknowledge and agree that:

  • use of the Site does not by itself create a therapist-client, physician-patient, fiduciary, or other professional relationship;

  • Site content may not be complete, current, or applicable to your circumstances;

  • Inner Alchemy makes no guarantee regarding any specific outcome, result, or benefit from use of the Site or any services described on the Site; and

  • decisions relating to your health, safety, treatment, medications, relationships, legal status, and finances should be made with appropriately qualified professionals.

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNER ALCHEMY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Article 10: Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNER ALCHEMY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SITE OR THIS AGREEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INNER ALCHEMY’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID, IF ANY, TO USE THE SITE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations of liability, so portions of this Article may not apply to you.

Article 11: Indemnification

You agree to indemnify, defend, and hold harmless Inner Alchemy and its members, managers, officers, directors, employees, contractors, agents, licensors, successors, and assigns from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your access to or use of the Site;

  • your violation of this Agreement;

  • your violation of applicable law or the rights of any third party; or

  • any information or materials you submit through the Site.

Inner Alchemy may assume the exclusive control of the defense and settlement of any matter subject to indemnification by you, and you will cooperate as reasonably requested. You may not settle any such matter without Inner Alchemy’s prior written consent if the settlement imposes any liability or obligation on Inner Alchemy or restricts any of its rights.

Article 12: Governing Law and Venue

This Agreement is governed by the laws of the State of New York without regard to conflict of laws principles.

The sole and exclusive forum for any dispute, claim, or controversy arising out of or relating to this Agreement or your use of the Site will be the state or federal courts located in New York County, New York, and you submit to the personal jurisdiction of those courts and waive any objection based on inconvenient forum, except to the extent otherwise required by applicable law.

Nothing in this Agreement limits any rights you may have that cannot be waived under applicable law.

Article 13: Changes to This Agreement

Inner Alchemy may revise, amend, or update this Agreement from time to time in its discretion. When we do so, we will update the Effective Date or Last Revised date above. Your continued use of the Site after any update becomes effective constitutes your acceptance of the revised Agreement, to the extent permitted by law.

If we make material changes that require additional notice or consent under applicable law, we will provide that notice or obtain that consent as required.

Article 14: Severability; Waiver; Entire Agreement

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

No waiver of any provision of this Agreement will be deemed a further or continuing waiver of that provision or any other provision.

This Agreement constitutes the entire agreement between you and Inner Alchemy with respect to your use of the Site, except for any separate agreement, informed consent, Notice of Privacy Practices, financial policy, telehealth consent, or other written terms that apply to specific services or relationships.

Article 15: Privacy Notice

This Privacy Notice explains how Inner Alchemy collects, uses, discloses, and protects personal information obtained through the Site. This Privacy Notice applies to personal information collected online through the Site and does not replace any separate HIPAA Notice of Privacy Practices or clinical privacy documentation that applies to protected health information collected in the course of providing healthcare services.

15.1. Categories of Information We Collect

Except to the extent prohibited or restricted by applicable law, Inner Alchemy may collect the following categories of information through the Site:

A. Information You Provide Directly

Depending on how you interact with the Site, we may collect:

  • name;

  • email address;

  • phone number;

  • mailing address;

  • state or location information;

  • appointment request details;

  • intake or consultation information you choose to provide;

  • payment or billing-related information collected through our payment providers;

  • communications you send to us;

  • newsletter or marketing preferences; and

  • any other information you choose to submit.

B. Sensitive Information

Depending on the nature of your interaction with us, information you provide may include sensitive personal information, such as information relating to mental health, treatment interests, relationship status or relationship structure, sex life or sexual orientation, trauma history, disability, or other health-related information. Where required by law, we will obtain any necessary consent or provide additional disclosures regarding such information.

C. Information Collected Automatically

We may collect certain information automatically when you use the Site, including:

  • IP address;

  • browser type and version;

  • device identifiers;

  • operating system;

  • referring and exit pages;

  • pages viewed;

  • links clicked;

  • date and time stamps;

  • approximate geolocation derived from IP address;

  • cookie identifiers; and

  • other usage, diagnostic, and analytics information.

15.2. How We Use Information

Inner Alchemy may use collected information for purposes including:

  • operating, maintaining, and improving the Site;

  • responding to inquiries and requests;

  • scheduling consultations or appointments;

  • communicating with you about services, logistics, updates, or changes;

  • sending newsletters or marketing communications, subject to your choices and applicable law;

  • processing transactions and maintaining records;

  • protecting the security and integrity of the Site and our systems, including through third-party security and infrastructure providers;

  • detecting, preventing, and investigating fraud, abuse, security incidents, or other unlawful activity;

  • complying with legal, regulatory, ethical, and professional obligations; and

  • establishing, exercising, or defending legal claims.

We may also use de-identified or aggregated information for analytics, service improvement, business planning, and similar lawful purposes.

15.3. Legal Bases for Processing (Where Applicable)

Where applicable data protection law requires a legal basis for processing, Inner Alchemy may process personal information based on one or more of the following:

  • your consent;

  • performance of a contract or taking steps at your request before entering into a contract;

  • compliance with legal obligations;

  • protection of vital interests;

  • performance of tasks carried out in the public interest, where applicable; and

  • our legitimate interests, including operating and improving the Site, communicating with users, maintaining security, working with service providers who support our operations, and protecting our legal rights, provided such interests are not overridden by your rights where applicable law so requires.

15.4. Disclosure of Information

Inner Alchemy does not sell personal information for money. We may disclose personal information:

  • to service providers that perform services on our behalf, such as website hosting, analytics, payment processing, scheduling, form processing, secure communications, customer relationship management, IT support, cloud storage, and security operations support;

  • to professional advisors, such as attorneys, accountants, insurers, and auditors;

  • to government authorities, regulators, law enforcement, courts, or other third parties when required by law, subpoena, court order, or other legal process, or when reasonably necessary to protect rights, safety, or property;

  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction; and

  • with your consent or at your direction.

Where required, we contractually require service providers to protect information and use it only for appropriate business purposes.

15.5. HIPAA and Health Information

Inner Alchemy may be a healthcare provider subject to HIPAA with respect to certain protected health information collected or maintained in connection with the provision of psychotherapy or related healthcare services. If so, that protected health information may be governed by a separate Notice of Privacy Practices rather than solely by this Privacy Notice.

This Privacy Notice applies to personal information collected through the Site, including general website communications and browsing activity, except to the extent a different notice or legal regime applies.

15.6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Agreement, including to provide services, respond to requests, maintain records, comply with professional and legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the nature of the relationship, applicable legal requirements, professional recordkeeping rules, and operational needs.

15.7. Data Security

Inner Alchemy uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. Inner Alchemy is a small team and may rely on third-party vendors and service providers for portions of its infrastructure, hosting, storage, communications, and security operations.

While we take reasonable steps to select service providers that are appropriate for the sensitivity of the information involved and to implement safeguards within our control, no method of electronic transmission, storage, processing, or vendor-supported security operation is completely secure, and we cannot guarantee absolute security.

You are responsible for using caution when transmitting information online and for protecting any account credentials or devices used to access the Site or related services.

15.8. Your Privacy Rights

Depending on your state, country, or jurisdiction of residence, you may have rights regarding your personal information, including rights to:

  • know whether we process your personal information;

  • access personal information;

  • correct inaccurate personal information;

  • delete personal information;

  • obtain a copy of certain personal information;

  • object to or restrict certain processing;

  • withdraw consent where processing is based on consent;

  • opt out of targeted advertising, sale, sharing, or certain profiling, where applicable; and

  • appeal a denial of your request, where applicable.

Inner Alchemy will not discriminate against you for exercising privacy rights afforded by law.

To exercise privacy rights, please contact us at inneralchemypsychotherapy@gmail.com or via the Contact Form at www.InnerAlchemyPsychotherapy.com. We may need to verify your identity before completing your request. Authorized agents may submit requests where permitted by law, subject to verification and proof of authority.

If you are entitled to appeal a denial of your request under applicable law, you may do so by contacting us at inneralchemypsychotherapy@gmail.com or via the Contact Form at www.InnerAlchemyPsychotherapy.com

15.9. Children’s Privacy

The Site is not directed to children under 13, and Inner Alchemy does not knowingly collect personal information from children under 13 through the Site without legally sufficient authorization. If we learn that we have collected personal information from a child under 13 in violation of applicable law, we will take steps to delete it.

15.10. International Users

Inner Alchemy is based in the United States. If you access the Site from outside the United States, you understand that your information may be collected, stored, processed, and transferred in the United States and other jurisdictions that may not provide the same level of data protection as your home jurisdiction.

Where required by applicable law, we will implement appropriate safeguards for cross-border data transfers.

Article 16: Cookies and Similar Technologies Information

This section explains how Inner Alchemy uses cookies and similar technologies on the Site. Cookies are small text files stored on your browser or device when you visit a website. We and our service providers may also use similar technologies such as pixels, tags, scripts, software development kits, and local storage.

16.1. Why We Use Cookies and Similar Technologies

Inner Alchemy may use cookies and similar technologies to:

  • operate and secure the Site;

  • enable core functionality;

  • remember preferences;

  • understand Site traffic and usage patterns;

  • improve performance and user experience;

  • communicate with users;

  • measure the effectiveness of outreach or content; and

  • where applicable and permitted, support advertising or retargeting.

16.2. Categories of Cookies We May Use

A. Strictly Necessary Cookies

These cookies are required for the Site to function properly and may be used for security, session management, network management, and remembering privacy preferences.

B. Functional Cookies

These cookies help remember settings or preferences, such as language, region, or other user choices.

C. Analytics and Performance Cookies

These cookies help us understand how visitors use the Site, including pages visited, time spent, clicks, and error information, so that we can improve the Site.

D. Advertising or Targeting Cookies (If Used)

If Inner Alchemy engages in advertising, remarketing, or similar activities, these cookies may be used to deliver relevant content, measure campaign effectiveness, or limit the number of times you see an advertisement.

If we do not use advertising or targeting cookies in a particular context, this category may not apply.

16.3. Your Cookie Choices

Where required by law, Inner Alchemy will request your consent before placing non-essential cookies. You may be able to manage cookie preferences through:

  • our cookie banner or preference center: Please visit the Manage Cookie Button on the footer at www.InnerAlchemyPsychotherapy.com

  • your browser settings; and

  • your device settings, where applicable.

If you disable or reject certain cookies, some Site features may not function properly.

16.4. Do Not Sell/Share and Targeted Advertising Opt-Outs

Depending on your jurisdiction and our data practices, you may have the right to opt out of targeted advertising or the sale or sharing of personal information, as those terms are defined under applicable law. At this time, Inner Alchemy Psychotherapy does not sell or share personal data outside of the circumstances provided herein. If you have any questions, or wish to contact us to exercise a right, please contact us via our Contact Form at www.InnerAlchemyPsychotherapy.com or email us at inneralchemypsychotherapy@gmail.com.

16.5. Global Privacy Control

Some browsers and browser extensions offer a Global Privacy Control (“GPC”) signal. Where required by law or where we elect to honor GPC, we will treat a valid GPC signal as a request to opt out of certain processing for the browser or device that sends the signal.

16.6. Third-Party Cookies

Some cookies and similar technologies may be set by third-party providers, such as analytics, scheduling, embedded content, payment, hosting, communications, security, or advertising providers. Those third parties may process information in accordance with their own privacy policies and terms.

16.7. Retention

Cookies may be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a defined period unless deleted sooner. Where available, additional details regarding cookie names, providers, purposes, and retention periods may be made available through our cookie preference center or upon request.

Article 17: Contact Information

If you have questions about this Agreement or wish to contact Inner Alchemy regarding privacy or Site matters, please contact:

Inner Alchemy Psychotherapy, LLC

Email: inneralchemypsychotherapy@gmail.com

Webform or Other Contact Method: Contact Form at www.InnerAlchemyPsychotherapy.com

Mailing Address: 100 S BROAD ST, STE 30, PHILADELPHIA, PA 19110-1001 

Article 18: Additional Clinical Documents

If you become a psychotherapy client or consultation client of Inner Alchemy, you may be asked to review and sign additional documents, which may include:

  • informed consent for psychotherapy;

  • telehealth informed consent;

  • Notice of Privacy Practices;

  • financial policies;

  • cancellation policies;

  • emergency and crisis policies; and

  • KAP-related informed consent, coordination, or scope-of-services documentation.

Those documents are important and may contain terms, disclosures, permissions, and limitations that apply in addition to this Agreement.